FAQ

Welcome to our FAQ page for your upcoming visit to the vet! Here, you'll find answers to common questions about preparing for your pet's appointment, understanding the procedures, and ensuring a smooth and stress-free experience.

What should I bring to my first visit?

• Fecal sample
• Any records from breeder or previous veterinarian

How do I transport my pet?

• All cats must be in carriers
• Dogs must have a collar and leash attached. All retractable leashes must be locked during the visit
  • A secondary, fixed-length leash may be given to ensure your pet remains safe during the visit

What is going to happen during my visit?

• Check in via text and front desk
• Large dogs will be weighed in the lobby
• Wait in lobby with pet
• A technician will bring you and your pet into an exam room
• The technician will review your pet’s medical history and any concerns you have today
• Cats and small dogs will be weighed in the exam room
• The veterinarian will come into the room, perform a physical exam and talk with you
• Depending on the reason for your pet’s visit, the veterinarian and technician will perform any diagnostics, treatments, or vaccinations you discussed
• After the procedures are finished, you will be escorted to the front desk to check out and schedule a follow-up visit.
• You will receive a survey via email asking you about your experience at the hospital

What questions should I ask the vet team?

• What preventatives should I have my pet on?
• What is pet insurance, and should I have it for my pet?
• What vaccinations are recommended for my pet?
• Should I do yearly blood work on my pet?
• When should I schedule my pet’s follow-up appointment?
• When should I plan to have a comprehensive oral health assessment for my pet?